1. Introduction
Welcome to Zeshine! We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our ecommerce website. By using our Website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
2.1 Personal Information
- Name
- Email Address
- Postal Address
- Phone Number
- Payment Information (e.g., credit card details)
2.2 Non-Personal Information
- Browser Information
- IP Address
- Cookies and Usage Data
2.3 Usage Data
We may also collect information about how the Website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent, and address technical issues
- To process transactions and send you related information, including purchase confirmations and invoices
- To communicate with you, including through email, about products, services, offers, promotions, and events that we think may be of interest to you
- To personalise and improve our services and provide advertisements, content, or features that match user profiles or interests.
4. Legal Basis for Processing Personal Data
We process your personal data on the following legal bases:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
- Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
- Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that those interests are not overridden by your rights and interests.
5. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data Security
The security of your data is important to us. We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure.
7. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
8. Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analysing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9. Links to Other Sites
Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Support@zeshine.shop